Review Star- **** Shakes and Drinks – ****
Staff performance- **** Menu knowledge- ****
Number of visit – 3
What an interesting visit that was full of flavors and surprises and it was not to tough finding this place because people around Amar colony knew about it. I was impressed by the way staff welcomed and wished plus they do have good knowledge of the menu with some choices of snacks. I tried some shakes and my personal favorite popcorn shake ,kit kat shake tough I didn’t tried food so I will be rating on the bases of my personal visit and my friends visit.
Standards Arrival :-
- I was really impressed the by the way they welcomed without knowing who I am.
- Staff had good knowledge of menu they know what they are serving.
- They tried Up- sell but they could have done more well but I am still happy.
- They served my shake on time on my table
- They did ask for satisfaction
- Shake bottle was clean and correct straw was offered
- Menu had variety to satisfy everyone’s need.
- They do have snacks menu as well and I will let you guys know on my next update about food as I was full trying different types of shakes
- Display menu was clean
Shakes and Mocktail :-
- My shakes was nice light it was not to sweet like other cafes plus it was light on stomach I didn’t feel heaviness after drinking 2 shakes
- Mocktail was nice refreshing plus cold as well
- It was full of flavor
- Staff was well dressed and well groomed.
- They had good product knowledge.
- Had good working attitude.
- Employee maintained eye contact while taking order
- Friendly staff
Physical condition of The Cafe:-
- Cafe appeared clean and interior decoration was good keeping in mind its a small cake with two tables outside.
- Table appeared clean
Overall I am happy with Drench Kafe a must go place for refreshing shakes and mocktail
To let everyone know this blog is based on 3 visit on my last visit they launched some snacks as well which I will try soon and will update about it.